TrueDark Help Center

At TrueDark, we begin processing orders quickly to ensure fast shipping. Because of this, we&#x2019;re generally unable to cancel or modify orders once they&#x2019;ve been placed. For this reason, we strongly recommend double checking your billing and shipping information before completing your purchase.If you notice an error or would like to request a cancellation, please contact our Customer Service team immediately at <a data-start="546" data-end="563" rel="noopener">info@truedark.com</a>, and include your&#xA0;order number. While we can&#x2019;t guarantee changes can be made, we&#x2019;ll always do our best to help.Please note that once an order has shipped, it cannot be changed or canceled.&#xA0;

At TrueDark, we begin processing orders quickly to ensure fast shipping. Because of this, we’re generally unable to cancel or modify orders once they’ve been placed. For this reason, we strongly recommend double checking your billing and shipping inf

Can I cancel or change my order after placing it?

Orders & Payments

Which locations does TrueDark ship to?

What shipping options are available?

When will my order arrive?

How can I track the status of my order?

How can I change the shipping address for my order?

What should I do if the glasses I want are out of stock?

Shipping and Delivery

Do TrueDark glasses come with a warranty?

What is your return policy?

How can I return my item(s)?

How long does it take to receive a refund after my return is processed?

Return, Exchanges, and Refunds

What forms of payment do you accept?

Can I use my HSA or FSA card to purchase TrueDark eyewear, and does it qualify as a medical expense?

What is TrueDark, and how does it work?

What’s the difference between the Daylights, Sunsets, and Twilights lenses?

Which TrueDark glasses are best for extended screen use?

Which TrueDark glasses should I choose?

How do I choose the right size TrueDark glasses?

Do TrueDark glasses come in prescription or reader lenses?

Can I wear TrueDark glasses while driving?

How do I clean my TrueDark lenses?

Can I purchase individual parts for my TrueDark glasses?

Where are TrueDark products made?

General Product Questions

What are TrueDark Daylights, and why should I use them?

How are TrueDark Daylights different from regular blue light blocking glasses?

How do TrueDark transitional lenses work?

TrueDark Daylights Technology

What are TrueDark Twilights, and why should I use them?

How are TrueDark Twilights different from regular blue light blocking glasses?

How can TrueDark Twilights help me sleep better?

When should I wear TrueDark Twilights for best results?

TrueDark Twilights Technology

What is junk light?

How does junk light impact your health?

Is all blue light bad for you?

What is a circadian rhythm, and why does it matter?

Why is staying aligned with natural light important for your circadian rhythm?

Where can I find more information and studies about blue light and its harmful effects?

Can I cancel or change my order after placing it?Updated 2 months ago