Orders & Payments
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What forms of payment do you accept?
We’re excited to have you as a customer! Everyone has their preferred way to pay, so we’ve made checkout easy and convenient. You can purchase your favorite TrueDark products using all major credit cards, including Visa, MasterCard, Discover, and Ame
Can I use my HSA/FSA card?
Yes! You can use your HSA/FSA card directly at checkout through TrueMed. If you have any questions about eligibility, Letters of Medical Necessity, or anything HSA/FSA related, the TrueMed team is happy to help at [email protected].
Can I cancel or change my order after placing it?
At TrueDark, we begin processing orders quickly to ensure fast shipping. Because of this, we’re generally unable to cancel or modify orders once they’ve been placed. For this reason, we strongly recommend double checking your billing and shipping inf
How do HSA/FSA savings work?
HSA and FSA accounts use pre-tax dollars, so you’re spending money that hasn’t been taxed. Because of that, many customers save up to 30% compared to paying with after-tax income. Just to clarify, this isn’t a discount on the product itself. You’re s