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Return, Exchanges, and Refunds

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Do TrueDark glasses come with a warranty?

All TrueDark glasses include a one year warranty against manufacturing defects. This warranty covers issues related to materials, workmanship, coatings, and cracks. While we stand firmly behind the quality of our products, please note that the warran

What is your return policy?

We offer a 30 day, no questions asked return policy on all glasses purchased through truedark.com. If you’re not completely satisfied with your purchase, you may return it within 30 days of receipt for a full refund. Return Guidelines. To ensure a sm

How can I return my item(s)?

We’re sorry to hear that your glasses didn’t work out, but we’re here to make the return process as smooth and straightforward as possible. Return Requirements. Please note that all returns must meet the following conditions:. To initiate a return, p

How long does it take to receive a refund after my return is processed?

We understand that returns are a natural part of the shopping experience, and we’re committed to making the refund process as smooth and transparent as possible. Once we receive your return, our returns team will review it within 10-14 business days.